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Privacy Policy

At Treasure Hound ("we", "our", or "us"), your privacy is important. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our Wix-powered website (www.treasurehound.co.uk) and purchase our treasure trail products or services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

We are Treasure Hound, a business located in the United Kingdom that provides family-friendly treasure trail adventures.

We are the "data controller" for your personal data.

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2. Information We Collect

We may collect and process the following data through our Wix website:

  • Identity Data: Full name.

  • Contact Data: Email address, phone number, billing/shipping address.

  • Payment Data: Last four digits of your card (full details are processed by payment providers, not us).

  • Technical Data: IP address, browser type/version, time zone, device type.

  • Usage Data: How you use our website, pages visited, and interaction history.

  • Marketing Data: Preferences for receiving promotional content.

Wix may also collect and store technical and usage data as part of its platform services.

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3. How We Collect Your Data

We collect data via:

  • Forms you fill out (e.g., checkout, contact form).

  • Wix Analytics for site traffic and usage.

  • Cookies and similar technologies (see section 5).

  • Third-party integrations (e.g., payment processors like Stripe or PayPal).

 

4. How We Use Your Data

Your data is used to:

  • Process and deliver your treasure trail orders.

  • Respond to customer service inquiries.

  • Send order updates or important service notices.

  • Send promotional emails (if you've opted in).

  • Improve website functionality and content through analytics.

Our legal bases for processing include:

  • Performance of a contract (fulfilling your order).

  • Consent (for email marketing).

  • Legitimate interests (improving our website).

  • Legal obligation (e.g., tax compliance).

 

5. Cookies & Tracking Technologies

Our Wix website uses cookies and similar technologies to:

  • Ensure site functionality.

  • Improve your experience.

  • Gather analytics data.

Some cookies are placed by third-party apps or services (e.g., Google Analytics or Wix Analytics).

You can manage your cookie preferences through the cookie banner or your browser settings.

 

6. Sharing Your Data

We may share your personal data with trusted third parties, including:

  • Wix.com Ltd – our website host and platform provider.

  • Payment gateways – such as Wix Payments, Stripe, or PayPal.

  • Analytics providers – like Google Analytics.

All partners are contractually bound to handle your data securely and in compliance with data protection laws.

 

7. Data Storage & International Transfers

Wix stores your data on secure servers located in the US, Israel, and the EU. Wix is certified under the EU–US Data Privacy Framework, and appropriate safeguards (Standard Contractual Clauses) are in place for data transfers.

You can read Wix's privacy policy About Privacy | WIX.

 

8. Data Security

We and our service providers (including Wix) use appropriate technical and organisational measures to protect your personal data, including:

  • SSL encryption

  • Secure payment processing

  • Access controls and firewall protections

 

9. Data Retention

We keep your data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements (usually up to 6 years for financial records).

 

10. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction of inaccuracies

  • Request deletion of your data

  • Object to processing

  • Restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the ICO at www.ico.org.uk

To exercise these rights, contact us at gregg@treasurehound.co.uk.

 

11. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal data from children.

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12. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted here with a revised "Effective Date."

 

13. Contact Us

If you have any questions or requests regarding this Privacy Policy or how your data is handled, contact:

Data Protection Officer
Treasure Hound
Email: gregg@treasurehound.co.uk
 

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